• Sure, we only sell 100% genuine and new items in our store. 
• We receive products directly from the manufacturer or the official retailers. There is no need to be concerned about the product's authenticity.

• We usually ship out orders within 3~5 business days after payment is clear. (Excluding weekends and holidays)
• During the supply issues ( restock delay )  the ship out time can be delayed. 
• During the special events the ship out time can be delayed as the number of orders increases .

Shipping Speed, excluding handling time(3-5 days)

• Standard : 7-14 days
• Economy : 5-7 days
• Express : 3-5 days

• There is a 'CONTACT' button on the bottom of the page, just click the button. Then, you will be able to send an email directly to "Together Wellness". Please make sure you write your correct email address for a response. 
• You can send a message using the '1:1 inquiry' function in the 'My Shopping' section on your account.